Home

Woman Claims Delta Airlines Sided With Racist Who Hit Her Daughter

By Sharelle Burt

Share

Over the past year, numerous airlines have been the topic of conversation when it comes to customer service. Some airlines reign supreme, while others don’t seem to care how passengers feel about anything. This week,  Delta Airlines is in the hot seat.

Yesterday, a passenger went on a Twitter rant about an issue she had while traveling with her two children. The Twitter user, who goes by the name Chef Shari Shobe, claims the airline did nothing to protect her when an older passenger puts his hands on her two-year-old daughter while she played with the window shade.

It all started when Shari decided to take her kids to the bathroom on the plane while they were delayed in Detroit. Since the plane was still grounded and not moving, she didn’t think it would be a problem, until a flight attendant decided to reprimand her and the kids.

Twitter

Shari noticed that no one else that used the bathroom was approached and that rubbed her the wrong way. Shari spoke with TN and said she felt that she was targeted since she was alone with two kids. “I felt like I was automatically the problem when all I wanted was solutions,” Shobe said. She began to calm down some, but things got worse when she got back to her seat.

Twitter

It’s almost an unspoken rule that an adult is not supposed to touch another person’s child, regardless of the situation. All could have been forgiven, but the 50-year-old passenger decided to pick a fight with the little girl claiming she attacked him first.

Twitter

The mother of two said the fellow passenger continued to harass her and her children and no one on the flight spoke up in her defense. She tried to talk to the first attendant she saw, giving her the name “Megan.” Of course, “Megan” said she couldn’t account to what happened and sided with the other passenger, who Shari named “Racist Richard.”

RELATED: Delta Airlines Tired To Play Matchmaker, But It Backfired

Twitter

After winning the battle, “Racist Richard” continued to insult her and explaining why he had the right to hit the little girl. He even suggested that the family didn’t pay for their seats.

Twitter

 

Twitter

A woman that was traveling with “Richard” tried to apologize for her companion’s behavior but the damage was already done. Shari had to hold her child in her lap the whole time to stop her from being afraid of what was going on around her. While the man continued to intimidate Shobe and her kids when they landed in Los Angeles, her real issue was with Delta, who is supposed to defuse the situation.

Twitter

Toward the end of her story, she did give praise to one flight attendant who wanted to help.

Twitter

“Only one flight attendant would even talk to me and treated me like a person. She was the flight attendant #4, Sharri. After the man belittled me, flight attendant #3, Megan, kept her distance,” Shobe said. “The rest of the flight attendants avoided interacting with me outside of Sharri. After we got off she helped me tie my kids shoes and told me she wished she was the one there. She would have helped.” This incident was traumatic for a woman that just wanted her daughter’s first flying experience to be pleasant. Instead, the adorable little girl was treated poorly and had to witness her mother in tears.

We wonder why. Shobe gave advice to other parents who may find themselves in situations such as this. “Be aware of your surroundings, get names and keep all receipts, travel with another adult if you can,” Shobe recommended. “The sad thing is you can do the ‘right’ thing and still end up with a terrible situation.” Since Shari shared her story, Delta had an executive director reach out in order to rectify the problem. Shobe said a woman called and listened to her side of the story and said she “doesn’t think this is going to be a problem moving forward.”

Share
Travel Noire

Sharelle Burt

Want more?

Get exclusive, unpublished tips from Travel Noire's CEO to help you get off the beaten path, into the hearts of locals and onto a better, more cultured life.

Detroit Native Launches Black-Owned Haircare Manufacturing Facility

Detroit Native Launches Black-Owned Haircare Manufacturing Facility

Gwen Jimmere found herself on the cusp of unemployment and that’s how Naturalicious began. Determined to create an extra flow of income, the then-single mom began selling haircare products that she made from her kitchen that when combined, cut her wash and style time down to 30 minutes from 5 hours.  From the kitchen to […]

Parker Diakite

Black-Owned Business To Support That Will Help Get You Through Social Distancing

Black-Owned Business To Support That Will Help Get You Through Social Distancing

Being stuck at home doesn’t mean you can’t have any fun. These black-owned businesses will deliver their products straight to your door to ensure you stay relaxed, well-fed, and properly mellowed during these uncertain times. The McBride Sisters Collection The McBride Sisters Wine Collection was started by two sisters who share a passion for wine. […]

Leah Freeman-Haskin

March 28 Is Weed Appreciation Day, Here Are 5 Black-Owned Dispensaries To Help You Celebrate

March 28 Is Weed Appreciation Day, Here Are 5 Black-Owned Dispensaries To Help You Celebrate

Mark your calendars, because 4/20 is not the only day of the year to nationally celebrate the medicinal and recreational properties of cannabis. March 28 is National Weed Appreciation Day and we would hate for you to miss out on the celebration. Here are a few black-owned dispensaries around the country to ensure you are […]

Leah Freeman-Haskin