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No More Swiping Mini Soaps, Marriott To Stop Using Single-Use Plastic Toiletries By 2020

By Kelsey Marie

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You know those tiny toiletries in hotels that we sometimes take with us when checking out? They’re about to be phased out — well by Marriott at least.

Marriott International is the largest hotel chain in the world. According to Skift, the hotel chain will eliminate small plastic bottles of shampoo, conditioner and bath gel from all hotel rooms globally by December 2020. Instead, hotel rooms will have larger bottles or wall-mounted dispensers.

Marriott will eliminate around 500 million small bottles each year which are equivalent to 1.7 million pounds of plastic. The brand has over 7,000 hotels spanning 131 countries and 30 brands including Spring Hill Suites, Residence Inn, Sheraton, and Ritz-Carlton.

Marriot president and CEO Arne Sorenson said the company has been wanting to get rid of small bottles for years but there were so many bottles which made it difficult to recycle because they need to be cleaned out first.

After spending a lot of time designing taper-resistant large bottles and finding supplies, Marriot is ready to put their plan in action.

Sorenson says: “there were a lot of technical features to this that we had to get right”.


Some Marriott hotels in Bethesda, Maryland started incorporating the larger bottles last year. So far there are about 1,000 rooms which feature the larger bottles and pump dispensers hooked to the shower wall.

Marriott’s vice president of sustainability and supplier diversity, Denise Naguib, says they’ve received positive responses from guest surveys.

“More and more people have a general consciousness of it. They don’t want to be leaving half-empty bottles,” says Naguib. She also shared that most Marriott hotels will get rid of small bottles by July 1, 2020. Luxury brands like Ritz-Carlton will eliminate by the end of 2020.

The larger bottles will also be made of plastic and will hold the equivalent of up to 12 of the smaller bottles. The bottles will still be replaced when they run low and not refilled but they will be easier to recycle than the smaller bottles.

Marriot may be on to something because California lawmakers are deliberating over banning hotels from using small plastic bottles in 2020.

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Kelsey Marie

Kelsey-Marie is an NYC girl who currently lives in Johannesburg, South Africa.

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