Home

You Should Know Which Airlines Are Mishandling Your Bags The Most

By Parker Diakite

Share

With a sharp increase in canceled flights and a battle with union mechanics, it’s been a rough summer for American Airlines and their troubles don’t stop there.

Turns out, they have a problem with handling passengers’ baggage as well.

The airline recently ranked near the bottom in mishandled bags this year among major airliners, according to a report by the Philadelphia Inquirer. A total of 528,630 bags were mishandled in the first six months of 2019.  United reportedly mishandled 281,665 bags within the same time period.

The Department of Transportation considers lost, damaged, delayed, or pilfered bags as “mishandled.” According to the DOT, American Airlines was the worst among 10 U.S. carriers.

For the month of June alone, American Airlines mishandled approximately 11 checked bags per 1,000 boarded in June. The airline network had approximately 10.6 million checked bags on its flights that month.

Southwest Airlines mishandled half as many bags, five missed bags per 1,000, despite boarding more bags in June than American: 10.9 million.


So, which airport is mishandling baggage the most? The answer is Philadelphia International Airport (PHL), a regional hub for American Airlines accounting for nearly 70% of the airport’s traffic. 

The airline, which has been under fire for its sharp rise in cancellations as a result of taking the Boeing 737 aircraft out its fleet, has blamed out-of-service aircrafts and weather on their baggage handling.

“Our biggest challenge in the operation continues to be out-of-service aircraft,” American Airlines spokesman Andrew Trull told the Philadelphia Inquirer. “This reduces our ability to react to and recover from unexpected disruptions like severe weather.”

Earlier this summer, American Airlines told the publication that severe weather limited the ability of ground teams to offload luggage in Philadelphia on Aug. 22. Delta and Southwest, however, said the weather did not play a role in their baggage handling that night.  

If you find yourself in a situation where your bag was mishandled, keep in mind that some credit card companies will reimburse you for the cost of necessary personal and business items.

You can find the full report below.

Mishandled Bags by Airline

(Based on the first 6 months of the year)

American528,630
Southwest284,404
United281,665
Alaska74,530
JetBlue37,541
Spirit29,024
Frontier20,793
Allegiant6,088
Share
Travel Noire

Parker Diakite

Want more?

Get exclusive, unpublished tips from Travel Noire's CEO to help you get off the beaten path, into the hearts of locals and onto a better, more cultured life.

Lupita Nyong’o Set To Explore The History Of An  All-Women West African Army In New Film

Lupita Nyong’o Set To Explore The History Of An All-Women West African Army In New Film

Lupita Nyong’o has been a strong force in bringing the stories of black women to the forefront. She’s continuing to leave her mark in the film industry with her newest project, highlighting the real-life stories of African women warriors. Deadline recently released news that Nyong’o will be involved in a documentary about an all-women army […]

Kelsey Marie

The Tallest Building In Africa Will Open This Year And Was Designed By A Team Of Women

The Tallest Building In Africa Will Open This Year And Was Designed By A Team Of Women

By the end of 2019, the financial center of Johannesburg, known as Sandton, will be home to the tallest building in Africa. The Leonardo will be a combination of shops, office spaces, apartments, a 3-floor penthouse, and hotel rooms, and was designed by a South African firm, Co-Arc International Architects. Prior to the Leonardo, the […]

Kelsey Marie / Sandton, Johannesburg, South Africa

Woman Gets Stopped By TSA For Flamin’ Hot Cheetos

Woman Gets Stopped By TSA For Flamin’ Hot Cheetos

A passenger’s snack choice of Flamin’ Hot Cheetos recently caused an extra layer of security screening at Los Angeles International Airport. Emily Mei, 25, told USA TODAY that TSA officers at LAX pulled her aside Friday to search her carry-on bag which contained at least 12 bags of the Hot Cheetos. “I thought they were going to reach […]

Parker Diakite