Home

Japanese Hotel Fires Half Of Its Robot-Only Staff For ‘Not Being Human-Like’

By Sharelle Burt

Share

The fascination with robots is clear in just about every industry, but not travel.

A hotel in Japan laid off 243 robots and the reason is pretty funny. They were fired for not being “more human-like.” The Henn-na Hotel made the Guinness Book of World Records back in 2015 as the first hotel to be fully robot-staffed.

Robots were being tested in the hospitality industry to see how they could fare with simple tasks like carrying luggage to guest rooms. However, it has been shown that robots don’t always save humans time and effort. In fact, at Henn-na, the robots were causing more trouble than what they were worth. Some robots were even freaking out the guests. Guests like JT Genter, who stayed at the hotel with his wife to give the establishment a proper review.

RELATED: Japan Is Giving Away Vacant Homes – But There’s A Catch

To check-in, Genter had to deal with a dinosaur robot and another robot that was scarily human-like. However, the robot only greeted them before asking the couple to scan their passports, which wasn’t too bad.  It got weird when they got to their room. Genter said the in-room robot would often jump into their private conversations.

That’s really weird.


Those in-room robots have been removed. They were supposed to give information similar to Siri or Alexa, but guests said that they didn’t even have the answers to basic questions, like what time it was or when another establishment was supposed to open. “The robots at Henn-na Hotel were a bit of a disappointment. It felt gimmicky rather than legitimately robot-assisted, as it was sold,” Genter said. “Multiple robots weren’t even working during our stay and others seemed to require more human interaction than one would hope from a robot hotel.”

The Genters said they were surprised at the news that some were fired but when robot bellhops get stuck trying to walk by another and don’t even work if it was raining or snowing, its no surprise.

Share
Travel Noire

Sharelle Burt

Want more?

Get exclusive, unpublished tips from Travel Noire's CEO to help you get off the beaten path, into the hearts of locals and onto a better, more cultured life.

CNN Names The 100 Best Places on Earth For 2020

CNN Names The 100 Best Places on Earth For 2020

If you are looking for travel inspiration going into the new year, here are some of the most fascinating places on the planet. Helen Fanthorpe, who oversees the annual Rough Guide to the 100 Best Places on Earth, has recently turned her coveted list into a photo-book paying homage to the top 100 places that should […]

Leah Freeman-Haskin

Here Are The World’s Safest Cities

Here Are The World’s Safest Cities

A new study by The Economic Intelligence Unit has revealed the top 10 safest cities in the world. After ranking 60 destinations across the world for the 2019 Safe Cities Index in terms of their digital security, health security, infrastructure, and personal safety, Tokyo tops the list with an overall score of 92 out of […]

Parker Diakite

These Top Destinations Are Cheaper In The Fall

These Top Destinations Are Cheaper In The Fall

The incredible weather isn’t the only reason why the fall season is a great time to travel. When you combine the weather and the fact that it’s among the cheapest time to travel, fall is the best time to go out and explore. Just recently, analysts from Hopper, a travel app that uses historical data […]

Parker Diakite